Shipping policy

Last updated: November 4, 2026

Thank you for shopping with Purr and Woof Home! Here is everything you need to know about how your order gets to you.

FREE SHIPPING
We offer FREE standard shipping on every order within the United States. No minimum purchase required.

PROCESSING TIME
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive an email confirmation as soon as your order is placed.

DELIVERY TIME
Once shipped, most orders arrive within 7–14 business days. Our products ship from our partner fulfillment centers, so delivery times may vary slightly depending on your location. During holidays or peak seasons, please allow a few extra days.

ORDER TRACKING
As soon as your order ships, we will email you a tracking number so you can follow your package. Tracking information may take 24–72 hours to update after you receive it.

SHIPPING DESTINATIONS
We currently ship to the United States only.

LOST OR DELAYED PACKAGES
If your order has not arrived within 30 days of purchase, please contact us and we will send a replacement or issue a full refund.

Please make sure your shipping address is correct at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer.

QUESTIONS?
Email us at purrandwoofhome@gmail.com. We usually reply within 24–48 hours.